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How to Configure Humble in Slack
Choose What You Want Humble to Do
You can set up either a:
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Knowledge Helper – for surfacing insights from your existing knowledge base.
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Lookup Helper – for quick answers to structured data (e.g. team directory, product info).
Configure the Helper
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In the channel, type: /humble-settings
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A settings modal will open.
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Click on Set up a helper
For a Knowledge Helper:
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Select Knowledge helper from the Helper type
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You’ll need a Humble Assistant account to complete this step. If you don’t have one yet, follow the steps here to create an account.
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Select a knowledge base from the dropdown.
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Choose interaction type:
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On-Demand: Humble only replies when tagged (@humble)
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Always On: Humble replies to all messages in the channel automatically
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Choose interaction type:
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On-Demand: Humble only replies when tagged (@humble)
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Always On: Humble replies to all messages in the channel automatically
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Make sure the correct channel is selected.
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Click Finish Setup.
For a Lookup Helper
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In the settings modal, click Set up a Helper
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Choose Lookup Helper
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Follow the prompts to complete setup.
Delete a Helper
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In the channel, type: /humble-settings
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Then click Manage helpers
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You’ll see a list of all helpers active in your workspace.
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Find the helper you want to remove.
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Click Remove next to it.
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Then click Stop Responding to confirm.
** Create a Humble Assistant Account
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Follow the prompts to set up your account. Make sure to use the same email address you use for Slack.
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Once your account is set up, you'll have access to a default knowledge base called “A Humble Helper.” You can use this to create your first AI Assistant in Slack.
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You can also create a personalised knowledge base to power your own custom Assistant.
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